Gleason Public Library (Carlisle)

Yes! on demand, how to create winning, customized library service, Kathy L. Middleton ; foreword by Rivkah Sass

Type
Label
Yes! on demand, how to create winning, customized library service, Kathy L. Middleton ; foreword by Rivkah Sass
Language
eng
Bibliography note
Includes bibliographical references and index
Index
index present
Literary Form
non fiction
Main title
Yes! on demand
Nature of contents
bibliography
Oclc number
967856874
Responsibility statement
Kathy L. Middleton ; foreword by Rivkah Sass
Sub title
how to create winning, customized library service
Table Of Contents
Heroes on the front line -- Shift in thinking required -- Yes! on demand -- Business yes! models -- Eliminate no -- Personalize service -- Break and fix rules
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