Incoming Resources
- You're not listening, what you're missing and why it matters, Kate Murphy
- Thanks for the feedback, the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and, frankly, you're not in the mood), Douglas Stone & Sheila Heen
- The zen of listening, mindful communication in the age of distraction, Rebecca Z. Shafir
- The listening path, the creative art of attention, Julia Cameron